A Louisville woman, Neva Shirley, thought that she was paying to upgrade and exchange her current timeshare for a new one. Instead, she later realized that her initial $3000+ payment was not for the swap. It was a downpayment on her new timeshare. According to Ms. Shirley she was never told of the sale but did wonder why there was so much paperwork for an exchange. After discovering what had happened, she tried to cancel the sale within the alloted 10 days for recission of the contract (according to local state laws). The sales person disallowed such a transaction. So, eventually Ms. Shirley had to call on a local television station WATE-6 and their consumer advocate, Don Dare for help. For the video story, click here.